Services
What We Offer
Carter's Transportation
We offer Non-Emergency Medical Transportation (NEMT) from residential and medical care facilities, as well as facility-to-facility transfers on a scheduled basis.
Non-Emergency Medical Transportation (NEMT)
When it comes to Non-Emergency Medical Transport service, helping clients on and off of the vehicle is a good start, but it shouldn’t be the whole story. Quality Non-Emergency Medical Transport begins with assisting the clients from the door, and should end when they’re safely at their destination.
Senior Transportation
With the growing elderly population and with how difficult public transportation can be, Carter’s Transportation has decided to provide a service focused on providing care and transportation to clients over the age of 65. Our client’s family members rely on us to assist, wait, and transport their family members. While you have freedom to continue their work or other obligations, Carter’s Transportation makes sure their loved one be where they need to be.
Services
In addition to our Non-Emergency Medical Transportation, we offer a suite of other services to help me all of your transportation needs.

Hospital Discharges
A hospital stay can be overwhelming at times for both the patient and their loved ones. Let us help you by allowing us to manage your transportation needs while you focus on your health or the health of your loved ones. Coordination must occur between the hospital, the medical transportation provider, and destination party (if any), to ensure that:
- The treating physician has approved the discharge and documented this decision
- All discharge paperwork has been completed
- Follow-up visits and outpatient services are scheduled
- The patient and family have received their discharge packet and all medications, durable medical equipment, and patient’s personal belongings
- Non-emergency medical transportation arrives when scheduled to transport the patient to their destination

Medical Appointments
Visual impairment, physical and mobility hindrances, and delayed reaction times are a few reasons why driving safety is an issue for seniors and those with health-related conditions. It’s difficult to give up the independence of being able to drive your own car, but our team can help! Here are some services we provide:
- Scheduling appointments
- Transportation to appointments
- Attendance at medical appointment
- Interpretation of medical instructions
- Prescription pick-up and drop-off

Surgery & Medical Procedure Transport
You/re having surgery today, but you can’t drive yourself to or from the hospital. You need non-emergency medical transportation services to help you with these situations. Don’t rely on ride-sharing services.
- Pickup and Drop-off
- Pre-register and complete hospital forms
- Preparation before surgical procedures, including contacting relatives, diet preparation and more
- Identify and bring any forms necessary for medical procedure, including insurance forms and others
- Support for post-surgery pain management